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Frequently Asked Questions

The Answers You Need

How much will this cost?

Tax Preparation Fees: Our fees vary based on the type of return being prepared. We offer affordable, competitive rates and we never charge extra for a guarantee. Please contact us and answer some basic questions to receive a quote.

Bookkeeping Fees: We base bookkeeping fees on individual client needs and never make you pay for services you don't need. Please contact us today for a quote for the specific services you are looking for.

Are you a CPA?

We do not have a CPA (Certified Public Accountant) on our team. However, the education and experience of our team members is equivalent.

What has changed this year?

Each tax year brings changes to tax laws and how they impact individual returns. These changes can be complicated, and we are here to help you understand them. Changes are best discussed in person as they apply to a specific return, especially given the current trying times. One important example for 2021 (filed in 2022) is the requirement to report Advanced Child Tax Credit Payments and Economic Impact Payments received. Contact us today to discuss tax law changes for the upcoming season as they will pertain to your particular situation.

My return is simple; can't I do it myself?

Just because we can do something doesn't mean we should. Tax laws and regulations are complicated, and usually change from year to year. Even the simplest return is best done by a professional with experience and up-to-date training. Also, it is very difficult for a tax professional to provide support through a complication or audit regarding a return they didn't prepare.

What should I bring with me when having my taxes prepared?

You should bring social security cards and photo IDs (when available) for all people who will be included on the return, e.g. you, your spouse or significant other, children living in the home, and dependent parents or adult children living in the home; custody agreements for any children living in your home; proof of all income for the tax year; proof of any expenses directly related to income; all tax statements provided to you by your employer, insurance company, and financial institutions; and, if we did not prepare your return last year, please bring a copy of that return.

What should I put on my W-4?

The 2020 W-4 form has been completely revamped and looks far different than past years. We are happy to help with completing these forms- just come by the office! A few pointers for completing the 2020 W-4:
-Be sure to print full name, address, and social security number legibly. DO NOT leave the social security number blank.
-Follow instructions carefully for the steps which apply to your situation.
-Be sure to sign and date the form in Step 5.

Where's My Refund?

Refund status is not relayed to us directly after the tax return has been submitted. However, you can check your refund status at (you will need some of the basic information from your tax return). From the Home page, choose 'Refund Status'. On the following page, choose 'Check My Refund Status'. Once redirected, be sure to acknowledge the disclosure by clicking 'OK'. Enter the information requested, which can be found on the 1040 pages of your tax return. The information then provided to you is the most up-to-date information available.
Refund information may also be obtained by calling 800-829-1040 and providing the same information as discussed above.

When will my refund be deposited?

Refunds are usually direct deposited within 14-21 days from the date the IRS accepted the return. We submit returns every evening and usually receive confirmation of acceptance within 24 hours. The Where's My Refund option on the IRS website (discussed above) will give the most up-to-date information available regarding when you can expect your refund to deposit to your account.

Have you heard from the IRS about my return?

Once a tax return has been transmitted to and accepted by the IRS, correspondence is sent directly to the tax payer, not the tax professional. If by chance we did receive correspondence from the IRS regarding your return, we would immediately contact you at the phone number you provided at preparation.

How long should I keep my returns?

We recommend keeping your return and all supporting documentation for 5 to 7 years after the date it was filed.

Questions You Should Be Asking: If you haven't asked your preparer or bookkeeper these questions, consider adding them to your list today!!

Brandon Tax and Bookkeeping works hard to meet all of your tax and bookkeeping needs. Contact us if you have more questions and we’ll be happy to get back to you as soon as we can.

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